Thanks very much for your order. Our Christmas shipping deadline is now passed, we will do our best get your order dispatched before we close on Friday the 21st and will notify you of any further delays as products sell out quickly at this time of the year.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Offspring Education Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Offspring Education Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 35 297 692 711. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

PRIVACY

Offspring Education owns and operates the website www.offspringeducation.com.au and respects customer privacy.  Any customer information collected is used solely for the purpose of transactions with or contact from Offspring Education and is kept strictly confidential.  Your details will never be willingly shared with other organisations unless we have your permission or are required to do so by law.

SECURITY

Offspring Education takes care to ensure our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us. We provide a safe transaction environment for commerce on the Internet.

PRICING

All pricing listed is charged in Australian Dollars (AUD).

We will make every effort to ensure our prices are current and up to date. We reserve the right to change our pricing without notice. **Prices may be subject to change for any item coming directly from a supplier. If there is a price change you will have the option to cancel your order and obtain a full refund.

PAYMENT

We offer and accept the following payment methods;

• Paypal
• Afterpay
• Visa
• Mastercard
• EFT

DELIVERY

Offspring Education understands that postage charges can add significantly to the final cost of your purchase and endeavours to keep this cost to a minimum. If order is above 10kg we may contact you to cover the extra shipping cost.

Packaging materials are reused and recycled to reduce costs and the impact on our environment.

STOCK ITEMS – Standard Range

Our standard range items will be packaged with care using bubble wrap and/or paper and/or cardboard and sent in delivery satchels or cardboard boxes via numerous couriers.

• Your shipment will be dispatched from our warehouse within one - three working day of payment and tracking will be advised to you via email.
• Parcels may be left at an unattended address, often at the discretion of the delivery driver. If you have specific delivery instructions, include these on check-out. Offspring Education takes no responsibility for items delivered as per your instructions.
• Do not hesitate to contact Offspring Education sales@offspringeducation.com.au  or phone 1800 62 72 23 if your package does not arrive or arrives damaged. 

NON STOCK ITEMS – Supplier Direct

• Our quality supplier direct range is packaged and dispatched from the supplier using the courier of their choice.
• Occasionally items listed as “In Stock” on the Offspring Education website may be “Out of Stock” with our supplier. If this occurs, you will be contacted to arrange a back order, alternative product or refund.
• Product improvements and changes are constantly being made by our suppliers and Offspring Education relies on images and descriptions provided by them. While every attempt is made to ensure that our listings are correct, no responsibility can be accepted for product variations.
• Supplier Direct items cannot be sent to a PO Box.
• Do not hesitate to email Offspring Education at sales@offspringeducation.com.au should you have any questions about new orders or your current shipment.

CHANGE OF MIND REFUNDS

• Offspring Education reserves the right to charge a restocking fee for change of mind purchases. This fee will be agreed with the customer prior to a refund being processed.

If you have any questions about anything at all, please contact us at sales@offspringeducation.com.au